Senior Manager/Director of HR Operations for a Leading E-Commerce Fashion Retailer

Area : Los Angeles

Description :

Our client is a well-known e-commerce company focused on women's apparel. They are seeking a Senior Manager/Director of HR Operations to manage all systems and processes within Human Resources (including, but not limited to payroll, benefits, compensation systems). This is a great opportunity for someone looking for a high-growth environment with a steep trajectory!  


- Build and maintain HR systems and processes 

- Oversee payroll and performance evaluation 

- Serve as a key collaborator with the VP of Human Resources in the development of an HR strategic plan and quarterly operating plan

- Track key HR metrics like cost per hire and retention rates

- Provide HR advice and support on a wide variety of business matters

- Work closely with the company's senior leadership team and functional leaders

- Identify requirements for, negotiate with, and manage external resources (i.e., contractors, consultants, human capital vendors) as needed to meet operating requirements


- Bachelor's degree, required 

- 4-8 years of directly relevant management experience (i.e., leading people both in a direct and indirect manner) 

- 10-15 years of relevant human resources operations experience  

- Strong handle on analytics and leveraging data to make decisions

- Experience in a CPG, retail, and/or digital organization, highly desired

- Experience with ADP Workforce, a plus

- Strong interpersonal and negotiation skills

- Exceptional attention to detail and quality control

- Comfort in an entrepreneurial environment that is ever-changing

Published : Aug 15, 2018

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