Business Process Analyst for a Cannabis Accessory Distributor

Area : Los Angeles, California

Description : Our client is a leading manufacturer supplying marijuana packaging and related supplies to pharmacies, medical offices, and to the cannabis market. They are seeking a Business Process Analyst to analyze the firm's processes and workflows to determine how they can be improved or automated. This is a great opportunity for someone who thrives in a dynamic, non-traditional, entrepreneurial environment. 

Responsibilities 

- Create process documentation/workflows for cross departmental operations 

- Collect and document business requirements for project and processes improvement/automatic efforts 

- Facilitate process workflow modeling in order to collaborate on process improvements, automation capabilities and clearly defined end-to-use cases 

- Review information and trends to ensure that the output of processes are achieving the desired results and that services are meeting agreed upon service levels 

- Track major incident management processes and ensure adherence of the process and escalation requirements within the various support and delivery areas 

- Prepare incident details for post-mortem incident reviews 

Qualifications

- Bachelor's degree, required 

- 5+ years of experience in business analysis, process improvement, change management, or related fields 

- Experience with ERP systems, NAV preferred 

- Experience with ecommerce, Magneto preferred 

- Experience with Project Management Software - Wrike preferred 

- Ability to manage multiple projects at one 

- Excellent interpersonal and communication skills 
 

Published : May 7, 2018

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